Q & A

  1. If I register in group, can I get a discount?

    2. A group of four or more will be eligible for an additional discount. Please contact us for more information at [email protected].

  2. When should I pay for the course?

    3. We go on a first-come-first-serve basis. Please send a deposit to secure your spot (2,000 USD for the Screws & Aligners Workshop; 250 USD for the Keynote Workshop). Note that registration is often full several months before the course date!

  3. What should I do if I want to cancel my registration? Will I get a refund?
    You have two options.

    4. Option 1. Defer until the next available session with 2-month notice (once only).
    Option 2. If cancellation is requested at least 2 months before the course dates, your deposit can be refunded with 10% processing fee deducted. If the request is made within 2 months from the course dates, a 30% processing fee will be deducted from the refund.

  4. Do you accept credit card? Paypal? Cash?

    5. We only accept international wire transfer and cash payment. No credit card or Paypal service are available at this moment.

  5. What should I bring to the workshop?

    6. No special equipment is required for the clinical course. You may want to wear comfortable shoes for clinical observation.
    A MacBook installed with the latest Keynote software is required for the Keynote Workshop.

  6. Can I request to have my own room and/or to extend my stay?

    7. A 70 USD/night fee will be induced if participants wishes to have a room of their own during the workshop period. To extend your stay, the extra charge per room is 140 USD/night (up to 2 people). If you need a family room or other special request, please contact us for personalized arrangements.

  7. What’s the charges if I bring my family with me?

    8. Additional charges for accommodation is 70 USD/night per person, or 140 USD/night for an extra room. Please contact us for personalized arrangements.

  8. Is it necessary for me to enroll in the Keynote Workshop?

    9. Dr. Chang is a huge believer of the MacOS. Not only are his presentation slides made on Keynote, but the clinical data is also recorded and even collected using Keynote. To get a glimpse of Dr. Chang’s secrets behind his unforgettable presentations and clinical management, you might want to start from here.
    Please note that the software is not accessible on a PC, and works fairly differently on an iPad, so DO make sure to bring a MacBook with you for the workshop.

  9. Do I need a visa to enter Taiwan? How can I apply?

    10. Please refer to the following link for counties eligible for Visa Exempt Entry: https://www.boca.gov.tw/cp-149-4486-7785a-2.html.
    Please also contact the Taipei Business and Cultural Office in your country to find out if you need an invitation letter. If so, contact us to obtain one.

  10. How do I get to the hotel or course venue from the airport?

    11. Airport pickup can be reserved if requested in advance. A taxi from the airport to Hsinchu usually costs 1,500 NTD (around 50 USD). Doctors should pay directly to the driver in NT cash.

  11. What’s the nearest airport?

    12. The nearest airport is TPE, also known as CKS int’l airport. It is located about one hour away from our center in Hsinchu city.

  12. Where is the course venue?

    13. The lectures will be held in our education center, Newton’s A; the chair-side observation will take place in our orthodontic clinic, Beethoven Orthodontic Center.
    The distance between the two places is only a 5-minute walk.
    Group transportation between the hotel and the lecture venue will be arranged.